Starbucks-Boulange Brand Damage

Posted Posted in Brand Community Media Strategy, Dave Kalman Analysis, Uncategorized

When Starbucks announced its June 2012 acquisition of San Francisco-based Bread, LLC and its La Boulange┬« bakery brand I thought, “nice move.” As a customer of both Starbucks and La Boulange, I envisioned a well-deserved expansion of the French-themed bakery/restaurant into new markets under the guidance of Starbucks’ location wizards. Unfortunately, Starbucks seems to have […]